Important Message
The health and well-being of our customers and colleagues is our biggest priority. We are closely following the advice of Public Health England and the World Health Organisation and have introduced a variety of measures to protect everyone. When visiting our dealership, be reassured that cleaning has been intensified, with our teams regularly sanitising their hands, and opting to maintain a distance when working with customers, including avoiding shaking hands or other social contact. We have supplied hand wash in our office so that customers are able to sanitise their hands on entering and upon leaving the dealership. We are also happy to offer video assistance via whatsapp for any car you many be interested in and you can reserve any of our vehicles with just a £100 fully refundable deposit, allowing us to prepare your new vehicle quickly and safely, meaning only one journey to us would be necessary. If you don't like what you see we will transfer your deposit straight back no questions asked.

AA Dealer Promise

This dealer has signed up to the AA Dealer Promise

What is Dealer Promise?

It's basically the AA's 10 Commandments of Gold Standard customer service - making sure you get looked after both before and after sale to create peace of mind and a stress-free experience.

While all of our dealers are reputable traders some of them have taken it to the next level by signing up to our Dealer Promise.

What are the promises? The dealer will......

  • Provide a minimum of 6 months MOT on all vehicles
  • Offer a road test to ensure the vehicle meets your requirements
  • Hand over all essential documents including V5 registration document, MOT certificate and any available service records
  • Provide a free history check on every vehicle
  • Welcome any vehicle inspection by us or any other independent third party, prior to purchase
  • Professionally prepare and hand over the vehicle in a good condition
  • Be audited by us once a year to ensure compliance with this Dealer Promise
  • Enable you to escalate issues to us and we will mediate between you and the Dealer
  • The Dealer will honour their obligations under the Consumer Rights Act 2015 to protect your purchase
  • All vehicles advertised on aacars.com come with 12 months free breakdown cover, make sure you get covered
This dealer has signed up to the AA Dealer Promise